The health and safety of the entire Omacart community is always our top priority. We’ve made a number of health and safety updates related to COVID-19 (coronavirus) and introduced service options available on the Omacart platform.
Safely delivering your Everyday essentials and household essentials
We’re working closely with national and local authorities, as well as health and safety experts, to actively monitor national health situations and ensure we operate safely and with minimal disruption to service. We provide recommended Health and Safety Guidelines and have shared them with the shopper community to ensure they take the appropriate precautions to safely deliver your order.
Leave at My Door Delivery option
The Leave at My Door Delivery option gives you more flexibility in choosing how you receive groceries. Simply check the box for Leave at My Door Delivery at checkout. You can leave additional instructions for your shopper and receive a photo confirmation once your Everyday essentials have been delivered.
Supporting the shopper community
We introduced a number of guidelines, resources, and investments to further support the health and safety of all Omacart shoppers. These include updated health and safety guidelines, a sick pay policy for all in-store shoppers nationwide, and extended pay for any Omacart shopper affected by COVID-19.
Saying thank you to your shopper
The Omacart shopper community serves as household heroes for families nationwide. When you order, please consider leaving a note of encouragement to reflect the extra effort of your shopper during this busy time.
Health and safety impacts
When large-scale, national events happen, mass purchasing heavily impacts the grocery industry. To help us better respond, Omacart put some additional measures in place:
Low-stock mode for more retailers
For low-availability items, you can choose a replacement item.
Tighter availability
Some products such as hand sanitizer, disinfectant wipes, rice, water, and cold medicine may be running low. Omacart continuously updates availability to ensure you’re notified of any order changes or updates in real-time.
Item purchase limit
Some of Omacart’s retail partners have put item purchase limits in place for certain products on the marketplace. Attempting to add more than the purchase limit for these items automatically resets the selection to the maximum limit and lets you know you’ve exceeded the purchase limit.
For the latest information on precautions you can take, please visit the Center for Disease Control (CDC) website for Nigeria.